The Eclectic Chic Boutique | Crafts, Gifts, Fashion, Gourmet Food
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    • Private Craft Classes >
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        • Specialty Jewelry Making Classes
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    • Book a Party >
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RETURNS & EXCHANGES

Quality and customer satisfaction is our top priority. If you are unhappy with your purchase, arrives defective, or needs adjusting, please contact us within 7 days upon receiving to discuss options. After 7 days the customer is eligible for store credit. 

Refunds, Returns, & Replacements

  • Only unopened and unused items can be returned within 7 days upon receiving product. Consumer is responsible to pay return shipping. Used items are not eligible for return.
  • If a product arrives defective, customer will be issued a refund on purchase, or can request repair or adjustment. There is no refund on original shipping charges unless the product was sent out in error.
  • Customer also has the option to drop off the product to avoid shipping charges.
  • Returns made after 7 days will be eligible for exchange or store credit only.

Repairs & Adjustments

Depending on the product purchased, certain items can be repaired or adjusted. You must contact us within 7 days of receiving item to discuss options.  Items must be returned for repair or adjustment within 14 days and customer is responsible for return shipping. Customer will also have the option of dropping off the item to avoid shipping charges. Repairs and adjustments needed after 14 days of receiving item will be treated as a custom order.

Exchanges

Exchanges can be made on products of equal or lesser value from the same product line and brand. For products valued over the exchange, customer is responsible for the difference. Customer is responsible for shipping charges.

Montclair Shop

547 Bloomfield Ave
Montclair, NJ 07042
Kristen@TheEclecticChicBoutique.com
​862-221-0644
Monday & Tuesday:
Closed
​
Wednesday thru Sunday:
11:00 AM to 7:00 PM

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More Info

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Voted Best Gift Shop in Essex County

Thank you to everyone who voted for use in the Best of Essex contest. We couldn't have done it without our loyal patrons. Thank you for supporting local artists and makers from NJ and beyond and appreciating the quality crafts they create. 

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The Eclectic Chic Boutique LLC.
© COPYRIGHT 2023 ALL RIGHTS RESERVED.
  • Home
  • Shop
    • Shop Now
    • E-Gift Card
    • Custom & Personalized Gifts
    • Earn Rewards
    • Download Our App!
    • Jewelry Repair & Repurposing
    • Zero Waste Fashion - Upcycling & Repurposing
  • Blog
  • About
    • Our Mission
    • Press
    • Our Montclair Shop
    • Customer Reviews & Testimonials
  • Class & Event Schedule
  • Craft Classes
    • Class & Event Calendar
    • Private Craft Classes >
      • Jewelry Making Classes >
        • Specialty Jewelry Making Classes
      • Bath & Body Classes >
        • Soap Making Classes
        • Scrub and Lotion Classes
        • Candle Making Classes
      • Sculpture & Wood Art Classes >
        • Wood Art Classes
        • Mosaic Classes
      • Crochet & Sewing Classes >
        • Crochet & Knitting Classes
        • Sewing Classes
      • Painting & Drawing Classes
      • Reiki & Energy Healing
      • Cooking & Baking Classes
    • Group Classes
    • Virtual Classes
    • In Person Classes
    • Class Policies
  • Craft Parties
    • Book a Party >
      • Birthday Party
      • Wedding Shower
      • Baby Shower
      • Corporate Event
      • Holiday Party
      • Fundraiser
    • In Person Craft Parties
    • Virtual Parties
    • Backyard Parties
    • Party Policies
  • Contact
    • Subscribe to Stay Updated
    • Vendor Membership
    • Pop Up Space
    • Lovlee Chic Artisan Markets
    • Returns & Exchanges